Frequently Asked Questions
Everything you need to know about our premium beauty oils and services.
What makes your beauty oils different from others?
At The Oil Lady, we specialize in high-purity, botanical formulations that are free from harsh synthetics. Each blend is meticulously sourced to ensure maximum potency and skin-loving benefits.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, and you will receive a tracking number via email as soon as it ships.
Are your products safe for sensitive skin?
Yes, our products are designed with natural ingredients. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility with your unique skin type.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund or exchange.
Do you offer wholesale opportunities for 'The WS Oil Lady' line?
Absolutely! We offer competitive wholesale pricing for boutiques and salons. Please contact our support team through our wholesale portal to receive our latest catalog and pricing sheet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.