Returns & Exchanges

At The Oil Lady, we want you to be completely satisfied with your beauty and wellness products; however, if you are not happy with your purchase, we offer returns on unopened items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at The Oil Lady WS with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused and unopened beauty products in their original packaging to ensure they are not damaged during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or send the package to our designated warehouse address using a trackable shipping service.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.